Software Engineer, Cloud - Sustaining Engineering
Canonical · Home based - Worldwide · Engineering
Curated summary
A remote engineering opening from Canonical with official ATS source details and a direct employer apply link.
Full official source details
This section is loaded from the official Greenhouse source for this role.
Additional source fields
- Employment Length: Full-time
- Core skills: Analysers, Developer, Doer, Fixer, Generalist, Problem Solver, Stalwart, Technologist, Tester
- External Departments (website): Engineering, TechOps
- One line job description: Solve real-world problems at scale with your cloud expertise and contribute solutions upstream for all consumers of open source technologies.
- LinkedIn Posting Level: Mid-Senior
Official description
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a Software Engineer, Sustaining Engineering for ...
...a fast-paced engineering role in Linux-based software-defined infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM) and containerization (Docker, LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), up to OpenStack and Kubernetes, and the open source applications running on top of them.
This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source development, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.
Location: This is a globally remote role.
This role deals with critical issues in the open source stack that require software engineering for upstream fixes. Our engineers have to be able to work productively at any level of the stack above the kernel, in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our enterprise customers, partners and Ubuntu itself.
You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and fixes to be released upstream and in Ubuntu.
This role entails
- Resolving complex customer problems related to Ubuntu, OpenStack, or Kubernetes and other open source software
- Maintaining a close working relationship with Canonical's field, support and product engineering teams
- Participating in upstream communities
- Developing fixes, backporting patches, and working with upstream for inclusion
- Reviewing code produced by other engineers
- Demonstrating good judgement in technical methods and techniques
- Prioritizing work and managing your time effectively against those priorities
- Participating in team discussions to improve processes, tools, and documentation
- Maintaining clear, technical and concise communications
- Working from home and travel internationally up to 10% of work time for team meetings, events and conferences
What we are looking for in you
- Professional experience as a software engineer
- Background in Computer Science, STEM or similar
- Strong experience with Linux, OpenStack, Kubernetes or other cloud technologies
- Strong development-level experience with Python, Go, C, C++ on Linux
- Ability to troubleshoot with gdb and other tools
- Familiarity with git source code repositories and branches
- An exceptional academic track record from both high school and preferably university
- Willingness to travel up to 4 times a year for internal events
Nice-to-have skills
- You love technology and working with brilliant people
- You are curious, flexible, articulate, and accountable
- You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
- You have interest in, and experience with most of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Python, Go, C, Postgresql, Mongo, Debian packaging, distributed systems
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues from your team and others
- Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
#LI-Remote
Application questions shown by the source
- First Name (Required)
- Last Name (Required)
- Email (Required)
- Phone (Optional)
- Resume/CV (Required)
- During this application process I agree to use only my own words. I understand that plagiarism, the use of AI or other generated content will disqualify my application. (Required)
- How did you perform in mathematics at high school? (Required)
- How did you perform in your native language at high school? (Required)
- Please share your rationale or evidence for the high school performance selections above. Make reference to provincial, state or nation-wide scoring systems, rankings, or recognition awards, or to competitive or selective college entrance results such as SAT or ACT scores, JAMB, matriculation results, IB results etc. We recognise every system is different but we will ask you to justify your selections above. (Required)
- What was your bachelor's university degree result, or expected result if you have not yet graduated? Please include the grading system to help us understand your result e.g. ‘85 out of 100’, ‘2:1 (Grading system: first class, 2:1, 2:2, third class)’ or ‘GPA score of 3.8/4.0 (predicted)’. We have hired outstanding individuals who did not attend or complete university. If this describes you, please continue with your application and enter ‘no degree’. (Required)
- We require all colleagues to meet in person 2-4 times a year, at internal company events lasting between 1-2 weeks. We try to pick new and interesting locations that will likely require international travel and entry requirement visas and vaccinations. Are you willing and able to commit to this? (Required)
- Describe your experience as a professional software engineer, specifically highlighting your relevant experience with Python/Golang. (Required)
- Describe your experience with Linux, OpenStack, Kubernetes or other major open source infrastructure technologies (Required)
- Describe your experience within customer-facing roles, or with managing customer relationships (Required)
- Website (Optional)
- LinkedIn Profile (Optional)
- In the past ten years, looking only at the time since you graduated your first undergraduate degree, how many companies have you worked for? (Required)
- Please confirm that you have read and agree to Canonical's Recruitment Privacy Notice and Privacy Policy. (Required)
- In which country do you currently work? (Required)
- Which gender do you identify as? (Required)
- Please indicate your nationality: (Required)
- Please indicate your race or ethnicity: (Required)
Before applying
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