Site Reliability Engineering Manager
Canonical · Home Based - APAC; Home based - EMEA · Engineering
Curated summary
A remote engineering opening from Canonical with official ATS source details and a direct employer apply link.
Full official source details
This section is loaded from the official Greenhouse source for this role.
Additional source fields
- People management responsibilities?: 1
- Employment Length: Permanent
- Core skills: Problem Solver
- External Departments (website): Engineering
- One line job description: Drive our innovation in the field of operations through technical team leadership and development, building and operating gitops automation for large-scale multi-cloud services that deliver Ubuntu and Canonical services, in partnership with product engineering.
- LinkedIn Posting Level: Mid-Senior
Official description
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Site Reliability Engineering Manager aspiring for a world-class devops and gitops engineering management challenge, bringing together operations management, software engineering and product development, and team leadership in a single high-value role. You will need to be a Linux and operations expert, as well as a great manager capable of leading a high-performance team, to excel in this role.
The Information Systems team at Canonical runs services used by over 60 million Ubuntu users. Our mission is to pioneer and prove new and better approaches to large-scale IS. We support Canonical and Ubuntu operations, but we also help shape Canonical's managed application service offerings, raising the bar on devops and cloud-native operations. We take infra-as-code to the next level, blazing a trail to next-generation model-driven operations. We not only aim to automate every process that underpins our business, we also share that automation as open source packages which others use to drive their own operations. From Kubernetes to the kernel and everything in-between, you will be working with the latest technologies in a fast-paced engineering environment.
We have fully distributed, home-based teams in EMEA, APAC and the Americas. You will lead a team in your time zone, and report to a global director who may not be in your time zone.
Location: This role will be based remotely in the APAC and EMEA region.
The role entails
- Lead your team in daily agile devops practices
- Represent the IS team to stakeholders, customers, and internal teams
- Organize, coordinate and drive internal projects
- Mentor engineers to improve their skills
- Identify and measure team health indicators
- Implement structured engineering and operations processes
- Ensure proper team focus on priorities, milestones, and deliverables
- Work to meet service level agreements with customer deployments around the globe
- Deliver quality managed services in a consistent, timely manner
What we are looking for in you
- Drive and a track record of going above-and-beyond expectations
- Proven experience of software delivery using infrastructure as code
- Proven experience managing devops teams for SAAS or similar offerings
- Understanding of testing methodologies and maintainable code quality
- Technical aptitude for understanding complex distributed systems
- Experience with cloud topologies and technologies
- Ability to travel twice a year, for company events up to two weeks long
- An exceptional academic track record from both high school and university
Nice-to-have skills
- Experience with Ubuntu system administration
- Experience with agile software development methodologies
- Experience working in and managing distributed teams
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Program
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
#LI-remote
Application questions shown by the source
- First Name (Required)
- Last Name (Required)
- Email (Required)
- Phone (Optional)
- Resume/CV (Required)
- How did you perform in mathematics at high school? (Required)
- How did you perform in your native language at high school? (Required)
- Please share your rationale or evidence for the high school performance selections above. Make reference to provincial, state or nation-wide scoring systems, rankings, or recognition awards, or to competitive or selective college entrance results such as SAT or ACT scores, JAMB, matriculation results, IB results etc. We recognise every system is different but we will ask you to justify your selections above. (Required)
- What was your bachelor's university degree result, or expected result if you have not yet graduated? Please include the grading system to help us understand your result e.g. ‘85 out of 100’, ‘2:1 (Grading system: first class, 2:1, 2:2, third class)’ or ‘GPA score of 3.8/4.0 (predicted)’. We have hired outstanding individuals who did not attend or complete university. If this describes you, please continue with your application and enter ‘no degree’. (Required)
- During this application process I agree to use only my own words. I understand that plagiarism, the use of AI or other generated content will disqualify my application. (Required)
- We require all colleagues to meet in person 2-4 times a year, at internal company events lasting between 1-2 weeks. We try to pick new and interesting locations that will likely require international travel and entry requirement visas and vaccinations. Are you willing and able to commit to this? (Required)
- Describe your experience with site reliability engineering an gitops. (Required)
- Describe your experience of developer platforms, IaaS, PaaS or SaaS delivery? (Required)
- Website (Optional)
- LinkedIn Profile (Optional)
- In the past ten years, looking only at the time since you graduated your first undergraduate degree, how many companies have you worked for? (Required)
- In which country do you currently work? (Required)
- Please confirm that you have read and agree to Canonical's Recruitment Privacy Notice and Privacy Policy. (Required)
- Which gender do you identify as? (Required)
- Please indicate your nationality: (Required)
- Please indicate your race or ethnicity: (Required)
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